I am a non-traditional Revenue Manager.
I help hotels gain a competitive advantage and advise hotel technology companies in enhancing products and services.
I work with hotel organizations to grow, improve their business and build strong relationships with their guests.
I do today what others don’t so I can do tomorrow what others can’t…
How can I help you?
I am your external resource to increase your hotel’s profitability. I specialize in supporting North American and European independent hotels with strategic and tactical advice, training and coaching.
- Revenue Management & Revenue Strategy : increase bottom line
- Process Improvement : enhance the customer experience
- Hotel technology : navigate the hoteltech jungle
- System migration : painless switch to what works best for you
My milestones
I find timelines are an easy way to visualize someone’s life. Here are some of my personal milestones which tell you a little bit about myself.
2020
:
Ready to work with you on improving your hotel revenue
2019
:
Moved to Canada for the second time
2017
:
Started at Austria Trend Hotels as Revenue Manager
2016
:
Moved to Vienna, Austria
2015
:
Was awarded a scholarship to Cornell University’s Certificate in Advanced Revenue Management
2014
:
Learned that the right technology will quickly save an incredible amount of money
2013
:
Saved 33 workdays per year by automating my reporting
2012
:
Learned that if I don’t have the technology I need, I will have to build it myself
2011
:
Visited Canada for the first time
2009
:
Realized the importance of being ready
2008
:
Learned my fifth language
2007
:
Learned about running a small hotel (68 rooms)
2006
:
Learned about running a big hotel (1,008 rooms)
2005
:
Found out that titles don’t matter
2004
:
Found my passion for the hotel industry
2002
:
Moved to Belgium for the first time
I’d love to connect on LinkedIn and am always happy to hear from you.