I am a non-traditional Revenue Manager.
I help independent hotels and hotel groups to gain a competitive advantage, grow, improve their business and build strong relationships with their guests.
I do today what others don’t so I can do tomorrow what others can’t…
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How can I help you?
I am your external resource to increase your hotel’s profitability. I specialize in supporting North American and European independent hotels and hotel groups with strategic & tactical advice, training and mentoring.
My focus is on maximizing overall profitability (total net revenue).
- Revenue Management & Revenue Strategy : increase bottom line
- Revenue Management training & mentoring : transfer know-how
- Process Improvement : enhance the customer experience
- Hotel technology : navigate the hoteltech jungle
- System migration : painless switch to what works best for you
As a Revenue Manager I look at a lot of historical information. When it comes to someones life, timelines are an easy way to visualize this.
Here are some of my personal milestones which tell you a little bit about myself.
Taking on your headache and working with you to optimize revenue for your hotel
Moved to Canada for the second time
Supporting hotels across four different countries.
Moved to Vienna, Austria
Was awarded a scholarship to Cornell University’s Certificate in Advanced Revenue Management
Learned that the right technology will quickly save an incredible amount of money
Saved 33 workdays per year by automating my reporting
Learned that if I don’t have the technology I need, I will have to build it myself
Visited Canada for the first time
Realized the importance of being ready
Learned my fifth language
Learned about running a small hotel (68 rooms)
Learned about running a big hotel (1,008 rooms)
Understood that titles don’t matter
Found my passion for the hotel industry
Moved to Belgium for the first time
Saw the biggest fireworks of my life
Moved to Italy
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