I am a non-traditional Revenue Manager.
I help hotels gain a competitive advantage and advise hotel technology companies in enhancing products and services.
I work with hotel organizations to grow, improve their business and build strong relationships with their guests.
I do today what others don’t so I can do tomorrow what others can’t…
How can I help you?
I am your external resource to increase your hotel’s profitability. I specialize in supporting North American and European independent hotels with strategic and tactical advice, training and coaching.
- Revenue Management & Revenue Strategy : increase bottom line
- Process Improvement : enhance the customer experience
- Hotel technology : navigate the hoteltech jungle
- System migration : painless switch to what works best for you
I find timelines are an easy way to visualize someone’s life. Here are some of my personal milestones which tell you a little bit about myself.
Ready to work with you on improving your hotel revenue
Moved to Canada for the second time
Started at Austria Trend Hotels as Revenue Manager
Moved to Vienna, Austria
Was awarded a scholarship to Cornell University’s Certificate in Advanced Revenue Management
Learned that the right technology will quickly save an incredible amount of money
Saved 33 workdays per year by automating my reporting
Learned that if I don’t have the technology I need, I will have to build it myself
Visited Canada for the first time
Realized the importance of being ready
Learned my fifth language
Learned about running a small hotel (68 rooms)
Learned about running a big hotel (1,008 rooms)
Found out that titles don’t matter
Found my passion for the hotel industry
Moved to Belgium for the first time